THE STIPP HOTELS USE OF VISITOR DATA
We will use User Data we collect from you only in accordance with the
following guidelines:
-
(i) To provide the services featured on the Site to you
We will use User Data to provide and improve any service you may use
through the Site, to notify you of any changes to our services or our
conditions of use.
-
(ii) To send you information about our other products & services
From time to time, we, or third parties acting on our behalf, may wish
to send you information about other products and services which we
offer and we believe you may be interested in and we may use User Data
for this purpose. If you decide now, or at any later time, that you do
not wish to receive this information, please inform us by e-mail at
[email protected]
-
(iii) To include in aggregated statistics
We may provide aggregated statistics about our users, sales patterns
and related usage information, to reputable third parties, but these
statistics will not enable any such third party to identify individuals
or individual businesses.
-
(iv) Sharing information within our group of companies
We may make User Data available to other members of our group of
companies, either for the purpose of providing services to you, or to
enable them to provide you with information about products or services
which they believe would be of interest to you.
RESERVATION & CONFIRMATION TERMS & CONDITIONS
Guest reservation enquiries by phone, fax or email will be answered by Stipphotels in the form of a standard proforma indicating the total costs to be incured during proforma indicating the total costs to be incured during their intended stay. The recption desk will then make a provisional booking. Reservations are subject to availability. To confirm a reservation, Stipphotels requires a 100% payement for the full price of the rate of the room as well as lenght of period of stay at stipphotels accepts order numbers (e.g. a bon de commande) for large or group bookings
A full refund will only be given if the guest cancels the booking 7 days before they are due to arrive at the hotel. If an operator books for 30 people but only 25 arrive, the operator or company si still liable for the full payement of the duration of the no shows.
Booking confirmation payements for group bookings, tourists and operators must be transferred into the stipphotels bank account. Cash payements include euros, dollars an Rwandan franks. Stipphotels only gives change in Rwandan franks and not dollars or euros.
Cheque payements must be authorized by a manager.
